Dear Customer,
Please note that every terrarium is handmade using the same materials shown in the photos, but no two pieces will look 100% identical. All leaves, plants, rocks, and organic elements naturally vary in shape, size, and form.
All terrarium sales are final.
Because they contain live plants, we do not offer exchanges or returns once an order is confirmed.
Delivery Information
• Ready-planted terrariums can only be delivered within KL & Selangor by car delivery.
• Outstation delivery is only available for Terrarium DIY Sets (no live planted terrariums).
• Delivery is limited to the ground floor only.
• We do not provide surprise deliveries, requests such as “do not call the receiver”, or sending items upstairs / office floors / restricted areas.
• Please allow 2–7 working days for delivery.
• For urgent orders or self-pickup, kindly contact 012-6698914 to check preparation time.
Thank you for your understanding and support.
